Thank you! 2024 was an incredible year!
2024 was a year full of challenges but also significant successes for Domain Market. With your trust and support, we exceeded expectations, set new goals, and improved every aspect of our services. Let’s take a detailed look at the key achievements of the past year.
Highlights of 2024
1. Impressive Customer Growth
We recorded a 25% increase in customers compared to 2023. We attracted new partners from industries such as businesses, content creators, and tech startups.
2. Record in Domain Management
We managed over 37,000 active domains, establishing ourselves as one of the top registrars in Greece.
3. Faster Support
We reduced the average response time to support requests by 20%. The response time now stands at 15 minutes for the majority of requests.
🌟 How You Found Us in 2024
According to our annual customer satisfaction survey:
- 42% found us through recommendations from friends or colleagues.
- 35% chose Domain Market due to our competitive prices.
- 23% discovered us through advertisements and social media.
😊 Customer Satisfaction: Your Responses
Our customer satisfaction survey provided valuable insights. The results:
⭐ Support
Average rating: 9.88/10
⚡ Uptime
Average rating: 9.97/10, thanks to our stable infrastructure.
🔒 Security
Average rating: 9.75/10, due to the use of tools like the AI Web Application Firewall (WAF).
🚀 Speed
Average rating: 9.63/10, thanks to our optimized servers.
♥️ Thank You for Your Trust – 98% Satisfaction!
We are proud of your high ratings and are committed to continuing to provide top-tier services in 2025.
🛠️ Our New Services
2024 was a year of investment in innovation.
- We upgraded all our servers to LiteSpeed Enterprise Web Server from the traditional Apache.
- Redesigned the Backup system, storing each server’s backups in multiple locations.
- Expanded Email Account storage to unlimited on most of our plans.
- Introduced PHP 8.4 across all our plans.
💼 New Specialized Services
Specialized services that make your life easier.
- WP Site Rescue: If your site has been compromised, we handle the cleanup and security restoration professionally, reliably, and at a low cost.
- Maintenance Without Disruption: We take care of upgrading technologies like plugins and themes with no downtime, at a very low cost.
💡 What You Suggested for Improvement
Customer suggestions guide our service improvements:
- 📚 More tutorials and educational materials.
- 💳 Additional payment options.
- 💰 Even lower prices for selected services.
🚀 The Road to 2025
Looking ahead, we plan to:
- Automated hosting solutions for a seamless user experience.
- Expanded cloud hosting services for increased flexibility and performance.
- New Control Panel with additional features.
- Premium Backup with hourly backups at a very low cost.
- Premium Malware Scanner offering unlimited scans and cleanups at a very low cost.
💜 Thank You for Your Trust!
Your success is our success. Together, we will continue to innovate and set new standards in 2025!
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